Each pair is made in South Africa using 100% genuine sheepskin. Naturally insulating, our slippers keep your feet warm in winter and cool in summer while offering unmatched softness, breathability, and durability.

Yes. All our slippers are responsibly made in South Africa using ethically sourced materials, supporting both sustainability and local craftsmanship.

We stock a full range of sizes for men and women. If you need a size 2 or size 13, we can make it for you. Size 13 may carry a small surcharge, which we’ll confirm with you before production.

Refer to our Size Guide for detailed measurements and fit tips. Make sure to match the UK size of your current fitted shoe—do not size up or down. If you’re unsure, we’re happy to assist you directly.

We use only 100% South African sheepskin, with a plush wool interior and a soft suede or leather outer. Every material is selected for comfort, durability, and ethical quality.

All orders are dispatched from Gauteng, South Africa.

Delivery time for in-stock items (Door to Door):

Gauteng: 1–2 business days (often next day during the week)
Major Cities (Durban, Pretoria, Bloemfontein): 2–4 business days
Cape Town: Around 4 business days
Outlying/Rural Areas: 3–6 business days

Timelines vary depending on courier pickup and locker availability. You’ll receive a notification once your order is ready.

Please note you have 36 hours to collect from your PUDO locker.

Gauteng: 1–2 business days (often next day during the week)
Major Cities (Durban, Pretoria, Bloemfontein): 2–4 business days
Cape Town: Around 4 business days
Outlying/Rural Areas: 3–6 business days

Yes. We’ll email your tracking number once your order ships.

If your order hasn’t been dispatched, we’ll gladly assist with updating the delivery details.

Gauteng (Overnight): 1 business day.
Cape Town (Express): 2 business days.

Email orders@sheepskinslipper.co.za to request a quote or arrange faster shipping.

A back-order means the item is temporarily out of stock but still available to order. Once your order is placed, production begins.

Typical Lead Times:
Out of Season: 3–4 weeks
Winter (High Demand): 6–7 weeks
Christmas Holidays: Orders placed after 10 December will be processed from mid-January

We regularly update our stock, and in some cases, wait times may be shorter. Back-ordering ensures your pair is secured -especially during peak seasons.

Returns or exchanges are accepted within 7 days if the slippers are unworn and in original condition.

Return shipping is the customer’s responsibility unless the item is faulty.

All sale or promotional items are final sale and cannot be returned.

Refunds are processed within 7–10 business days after we receive and inspect your return.

Yes for Toddler, kids and adult sizes. While designed for indoor use, the durable soles can handle light outdoor wear. No for baby slippers. They don’t have rubber soles.

Use a damp cloth to clean and allow them to air dry. Do not soak or machine wash. Do not place them in direct sunlight and do not tumble dry. Do not use a hairdryer to dry them.

If your slippers need attention, reach out – we’ll offer advice or repair options.

While designed for indoor use, the durable soles can handle light outdoor wear.

Yes. Wholesale orders require:
A minimum of 10 pairs
Placement outside of winter season
Valid business documentation
Contact: wholesale@sheepskinslipper.co.za

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